Capgemini Business Process Outsourcing (BPO) is Your Proven Solution

For many years, business process outsourcing (BPO) has been a successful strategy for cutting costs. But in today’s ever more competitive global industries, BPO is all about adding value.  A far-sighted, enterprising business can use BPO to gain a clear and sustainable advantage through improved operational performance. At Capgemini, this promise is at the heart of our BPO services delivery.

In fact, Capgemini pioneered the development of BPO solutions that deliver top-line value. With more than 7,200 BPO professionals, we bring customized, value-rich solutions to companies all over the world, 24 hours a day, seven days a week. No wonder Capgemini was named in the “Leader’s Category” of the IAOP’s “Global Outsourcing 100” for 2008.

Working in more than 33 languages, our BPO practitioners respond with insights and innovation, sensitive to the unique needs of each client, from our onshore, nearshore and offshore centers located in Australia, Brazil, Canada, Chile, China, India, Poland, Guatemala, and the United States. Our capabilities span finance and accounting, customer care and business intelligence, procurement, assurance management, and knowledge management.

What We Offer

Finance & Accounting

Streamline finance and accounting processes for smooth and responsive business operations, and transform F&A into a value-adding business function with our Global Process Model (GPM).

Procurement

Improve control and compliance, while achieving bottom-line savings, with our leading technology and procurement best practices.

Supply Chain Management

Capgemini combines consulting services with outsourcing solutions to streamline your supply chain operations.

Customer Interaction Management

Analyze transactions to improve customer care and operational efficiency simultaneously.

Management Assurance Services

Meet regulatory requirements consistently and efficiently with sustainable, best-practice processes.

Knowledge Process Outsourcing

Draw on a global network of highly skilled talent with industry-specific expertise.

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